TNC Gulf AMC Packages: Choosing Your Level of Support

TNC Gulf AMC Packages: Choosing Your Level of Support

🛠️ TNC Gulf AMC Packages: Choosing Your Level of Support

Maintaining high-performance Dell PowerEdge Servers and SIRA-Approved CCTV requires proactive care. Our AMC ensures you are never hit by unexpected downtime or compliance penalties.

Feature Standard Support (Essential) Premium Support (Critical)
Response Time (SLA) Next Business Day (NBD) 4-Hour Emergency Response
On-Site Visits 1 Scheduled Visit / Quarter Monthly Performance Audits
Remote Support 8/5 During Business Hours 24/7/365 VIP Technical Support
SIRA Portal Management Manual Submission Assistance Automated Compliance Sync
Server Health Monitoring Quarterly Health Reports Real-Time iDRAC Monitoring
Firmware & Security Patches Semi-Annual Updates Immediate Critical Patching
Backup Management On-Demand Verification Daily Automated Backup Audits
Dedicated Manager Shared Account Team Assigned Account Manager
Hardware Replacement Manufacturer Warranty Only Advance Hardware Replacement

 

🔍 Which Package Fits Your Business?

Standard Support: Best for small to medium offices in Bur Dubai or Sharjah that need reliable server maintenance and basic SIRA compliance without the need for 24/7 monitoring.

Premium Support: Essential for data-sensitive sectors in DIFC, ADGM, and high-traffic retail outlets. If your business cannot afford even 10 minutes of downtime, this is your gold standard.


🚀 Why UAE Businesses Trust TNC Gulf’s AMC:

SIRA Compliance Guarantee: We ensure your CCTV logbooks and storage retention always meet Dubai Police standards.

Certified Technicians: Your PowerEdge servers are handled by engineers who understand enterprise-grade hardware.

Local Expertise: Being based in Dubai means we are on-site before a problem becomes a crisis.


📍 Secure Your Support Today

Don't wait for a system failure to call for help. Lock in your peace of mind with a TNC Gulf AMC.

Visit: www.tncgulf.com

Email: sales@tncgulf.com

Call/WhatsApp: +971 4 351 2724 | +971 55 526 3570

Location: Suite #703, Al Zahara Centre, Bur Dubai, UAE.

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