TNC Gulf AMC Packages: Choosing Your Level of Support
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🛠️ TNC Gulf AMC Packages: Choosing Your Level of Support
Maintaining high-performance Dell PowerEdge Servers and SIRA-Approved CCTV requires proactive care. Our AMC ensures you are never hit by unexpected downtime or compliance penalties.
| Feature | Standard Support (Essential) | Premium Support (Critical) |
| Response Time (SLA) | Next Business Day (NBD) | 4-Hour Emergency Response |
| On-Site Visits | 1 Scheduled Visit / Quarter | Monthly Performance Audits |
| Remote Support | 8/5 During Business Hours | 24/7/365 VIP Technical Support |
| SIRA Portal Management | Manual Submission Assistance | Automated Compliance Sync |
| Server Health Monitoring | Quarterly Health Reports | Real-Time iDRAC Monitoring |
| Firmware & Security Patches | Semi-Annual Updates | Immediate Critical Patching |
| Backup Management | On-Demand Verification | Daily Automated Backup Audits |
| Dedicated Manager | Shared Account Team | Assigned Account Manager |
| Hardware Replacement | Manufacturer Warranty Only | Advance Hardware Replacement |
🔍 Which Package Fits Your Business?
Standard Support: Best for small to medium offices in Bur Dubai or Sharjah that need reliable server maintenance and basic SIRA compliance without the need for 24/7 monitoring.
Premium Support: Essential for data-sensitive sectors in DIFC, ADGM, and high-traffic retail outlets. If your business cannot afford even 10 minutes of downtime, this is your gold standard.
🚀 Why UAE Businesses Trust TNC Gulf’s AMC:
SIRA Compliance Guarantee: We ensure your CCTV logbooks and storage retention always meet Dubai Police standards.
Certified Technicians: Your PowerEdge servers are handled by engineers who understand enterprise-grade hardware.
Local Expertise: Being based in Dubai means we are on-site before a problem becomes a crisis.
📍 Secure Your Support Today
Don't wait for a system failure to call for help. Lock in your peace of mind with a TNC Gulf AMC.
Visit: www.tncgulf.com
Email: sales@tncgulf.com
Call/WhatsApp: +971 4 351 2724 | +971 55 526 3570
Location: Suite #703, Al Zahara Centre, Bur Dubai, UAE.